Create The company Take root in the domestic more than ten years, Adhering to the "quality first, sincere service" concept, to establish a full range, high-quality, standardized customer service system. 0755-26414938-611calls, the first time for the user pre-sale, Create FAQ; have a first-class technical team can be tailored to the user's power environment and equipment requirements, to provide personalized solutions in power supply; power sold, Create will send professionals for users of the actual operation and other aspects of training, and with the user to maintain close contact, at any time in response to user requirements. Users in the use of products, have any questions, Create company to ensure that within 48 hours to respond, and provide timely and high quality repair service.

 

Over the years, Create company has been to provide customers with first-class service to enhance the core competitiveness of enterprises as the goal, by virtue of good reputation in the industry and distribution units to establish a good and close relations of cooperation, training a large number of professional and technical service personnel be trained with regularity, service system perfect.

 

In addition, Create in Shenzhen the establishment of technical training center, for all technical personnel conduct regular professional training and strict examination. At present the company has more than senior repair engineer, for different customers in the various problems, the first time to provide technical support services, to ensure comprehensive services of high quality, high efficiency.

 

 

Service products

 

Standard warranty:

1, where the purchase of Create production companies of all different types of products can enjoy a year free warranty service, the warranty period of the equipment in the sales contract sales contract, unspecified, the warranty period of one year from the date from the sales.

 

2, more than the warranty period of the products, customers can enjoy the Create companies improve customer service service.

 

 

Warranty service:

 

 

Create inverter, high-frequency switching power supply, communication power supply system and other company product warranty service is refers in the normal warranty extended product warranty service, to extend the warranty period, all products enjoy the warranty period the same services, including free 24 hour hotline, free technical support, and an inverter, high frequency switching power supply products such as fault, free repair labor costs.

 

1, what is the warranty service?

Create inverter warranty service refers to the normal warranty extended inverter warranty, in expanding the warranty period, inverter, and enjoy the warranty period the same services, including free 24 hour hotline, free technical support, and product failures, free repair labor costs.

 

2, the warranty service can bring what benefit?

A. save money: warranty repair is not required to pay any additional costs, Create you take inverter power supply products such as failure risk;

 

B. worry: the original professional engineer services, technical ability, service specification; original spare parts, reliable quality; easy to budget, without the need for each fault have to apply for a fee;

 

C. save time : you only need a telephone, Create company will effectively help you handle the remaining problems.

 

3, what products can be purchased the warranty service?

 

Create brand all sold in the inverter, high-frequency switching power supply, communication cabinets and other products

 

4, how to buy?

 

Contact Shenzhen the Ministry or local Create authorized dealer; contact Create Shenzhen Services Department, Create brand:0755-26414938-611

 

In 5, when the purchase has preferential?

 

In the purchase of products purchased together Create product warranty service, the most preferential prices.

 

6, how to confirm the original service?

 

In order to ensure you buy the service is Create original service, Create service product is a service authorization, Create issued a product, will be detailed from the records, you can use this authorization number to call Create Shenzhen Services Department (0755-26414938-611) query.

 

7, Create product warranty services contain what content?

 

A.7*24 hour service hotline;

 

B. remote technical support;

 

D. product failure, repair services.

 

* if you need more Create service content, can choose" Create gold upgrade service" or" Create gold service", specific can call customer service hotline (0755-26521348) Create consulting.